Terms of service
1. Company Information
This online store is operated by:
Kpopia
Entrepreneur: Huynh Nhu Ngan Pham
Legal form: Private trader (Toiminimi)
Business ID (Y-tunnus): 3603496-6
Registered in: Finland
Business address: Keskussairaalantie 13b, 40600 Jyväskylä, Finland
Email: kpopia.eu@gmail.com
Kpopia is not VAT registered under Finnish VAT law. No VAT is charged on products.
By placing an order on this website, you agree to these Terms of Service.
2. Scope and Applicability
These Terms apply to all purchases made through Kpopia.eu.
If you are a consumer residing in the European Union, mandatory consumer protection laws of your country of residence remain unaffected.
3. Conclusion of Contract
Product listings on the website constitute an invitation to submit an offer.
By placing an order, you make a binding offer to purchase the selected products.
The contract is concluded when you receive an order confirmation email from Kpopia.
We reserve the right to refuse or cancel orders in cases of:
- Obvious pricing errors
- Product unavailability
- Suspected fraud
If payment has already been made, it will be refunded.
4. Prices and Payment
All prices are stated in euros (EUR).
As Kpopia is not VAT registered, no VAT is charged.
Shipping costs and any additional charges are displayed during checkout.
For deliveries outside the European Union, customs duties, taxes, or import fees may apply and are the responsibility of the customer.
Payment methods are displayed at checkout. Payment must be completed before shipment.
5. Delivery and Risk
Delivery times are estimates and may vary depending on destination and carrier.
The risk of loss or damage passes to the consumer when the goods are delivered to and received by the consumer or a third party designated by the consumer.
We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
6. Right of Withdrawal (EU Consumers)
If you are a consumer residing in the European Union, you have a statutory right of withdrawal.
The conditions, time limits, and procedures for exercising this right are set out in our Refund & Withdrawal Policy.
Nothing in these Terms limits your mandatory rights under applicable consumer protection law.
7. Warranty and Legal Guarantee
Consumers are entitled to the statutory legal guarantee of conformity under applicable consumer protection laws.
Nothing in these Terms limits or excludes mandatory rights under Finnish or EU consumer law.
8. Intellectual Property
All content on this website, including text, images, graphics, and branding, is protected by applicable intellectual property laws.
Kpopia is an independent retailer and is not affiliated with, endorsed by, or officially connected to any entertainment company unless explicitly stated.
All trademarks belong to their respective owners.
9. Electronic Products (If Applicable)
If electronic products (such as lightsticks) are sold, they must be used according to manufacturer instructions.
Kpopia is not responsible for damage caused by misuse or modification of electronic products.
Consumers are responsible for disposing of electrical and electronic equipment in accordance with local environmental regulations.
10. Limitation of Liability
Kpopia shall not be liable for indirect or consequential damages unless required by law.
Nothing in these Terms excludes liability for:
- Death or personal injury caused by negligence
- Fraud
- Any liability that cannot be excluded under applicable law
11. Privacy
Personal data is processed in accordance with our Privacy Policy.
12. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of Finland.
If you are a consumer residing in the European Union, you may bring legal proceedings in your country of residence in accordance with mandatory consumer protection law.
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/odr
Kpopia is not obliged and does not agree to participate in alternative dispute resolution proceedings before a consumer arbitration board.
13. Changes to These Terms
We may update these Terms from time to time. The version published on the website at the time of purchase applies.
14. Environmental & Electronic Product Information
Electrical and Electronic Equipment (WEEE)
Some products sold by Kpopia, such as lightsticks and other electronic merchandise, qualify as electrical and electronic equipment under EU law.
Electrical products must not be disposed of with household waste. They should be taken to an appropriate collection point for recycling in accordance with local regulations.
Proper disposal helps prevent potential negative consequences for the environment and human health.
Battery Disposal
Products containing batteries must not be disposed of in household waste.
Used batteries should be disposed of at designated battery collection points in accordance with local environmental regulations.
If applicable, Kpopia complies with Finnish environmental legislation regarding electrical and electronic equipment.